You have
a long history with Pilani. Tell us something about
your Pilani experience.
My relationship with
Pilani goes beyond my BITS days. My father was a
Professor at BITS. I finished my high school from
Birla Public School and lived in Pilani from 1965 to
1976, almost 11 years. Because of which I knew the
place [Pilani] better than most students in BITS
might have. My father lives six months in US and six
months in India. In fact he came here in Portland a
couple of weeks ago. I get most of my Pilani updates
from him.
So
you have a long Pilani connection. Were you born in
Pilani as well?
I actually was not
born in Pilani. My father joined Pilani in 1965 and
that is when we as a family went to Pilani for the
first time. I finished my middle school and high
school in Pilani and then joined BITS.
What
degrees did you get at BITS?
The years when I was
at BITS were when we used to have the BSc degree and
then the idea of integrated MSc came about. I went
on to get an MSc in Mathematics from BITS in ’76.
Why
did you choose mathematics? Was that because your
father was a Math professor?
Not really, I
actually wanted to study law but people advised me
against it. In fact my uncle took me to the Supreme
Court area in New Delhi and showed me how most of
these ‘black coat’ people were standing on the
street filling out forms on a pedestal. So that was
end of the law degree for me. Then I wanted to get
into management but you couldn’t do so as an
undergrad so I took the usual route of applying for
an Electronics degree but I had just received a
National Science Talent award that required you to
be enrolled in a science degree for receiving the
award. During my time an engineering degree would
not entitle you to the very lucrative National
Science Talent scholarship. I knew BITS very well
and I knew how you could enroll in one program while
still taking courses in another program. And this is
what I did. I pretty much finished an engineering
degree while I enrolled into the MSc program.
How
about some activities you were involved in during
your Pilani days? Any courses you particularly
liked?
I was part of the
BITS soccer and basketball teams. Those were things
I really enjoyed during my Pilani days. We got into
a few tournaments around the area and I have some
really good memories from those days. We used to
play at the Rajasthan basketball meet of some sort
at Jaipur. But we didn’t do that well. Those were
fun times!
What
did you do after BITS?
After BITS, I got a
PhD in Computer Science from the University of
Massachusetts, Amherst, in 1981. Then I went to work
for General Electric Co., where I did research until
1984. After that I went to Tektronix where I did
Computer related R&D activity, ran a research lab,
then moved into running a business and never looked
back at research again. I was at Tektronix until
1999. And that’s when I joined Planar Systems as the
President and CEO.
That’s pretty intriguing. In Silicon Valley you find
a lot of Indian CTOs but not that many Indian CEOs.
How did things work out for you to get this break as
a CEO right after Tektronix?
At Tektronix I was
running a billion dollar business for about 10 years
or so. I had already moved from a technical
discipline into general management. The shift really
happened one day when I decided that I wanted to run
a business.
Were
Tektronix and Planar in the same businesses when you
became the CEO of Planar Systems?
Tektronix and Planar
were in totally different arenas. The fact that both
companies were in the same city was co-incidental.
Planar was looking for a CEO all around the country
and that is when someone called me from the other
side of the country and asked me if I wanted to do
it. I had already established myself as a General
Manager at Tektronix and the time was right to move
on to the next thing. And so I did.
What
were the challenges you faced you when you joined
Planar?
Planar was going
through a very prototypical transition from a
founding CEO who had unfortunately left the company
due to health reasons. The company was looking for
an external CEO. It is always challenging for a
company to transition from a founding CEO to a
professional CEO. When I came in as a professional
manager, my first task was to revive a business that
was heavily focused on a technology (display
component manufacturing) that had long become
obsolete. Since then, we have dramatically
transformed the company into a provider of
flat-panel display hardware and software solutions
for demanding applications in medical, commercial,
industrial and retailing markets. We still have more
challenges ahead of us.
Was
it at Planar that you came up with the Inverted
Bonus plan or was this something going on in your
head for quite some time?
It was an idea I had
developed when I was at Tektronix. It was not quite
in this form. I had a few complicated ideas all of
which came from the same fundamental value system.
These thoughts were that management should
definitely be rewarded well when the company
succeeded and when the company didn’t; institute a
certain degree of responsibility. The whole idea is
that the management has a stewardship responsibility
to the stakeholders who depend on the management for
the company to perform. I had that concept in my
mind at Tektronix.
When I came to
Planar, I had the opportunity to put that into
practice. It of course involved a significant amount
of thinking, analysis and simplification of complex
ideas. How has Planar Systems changed as a company
since you took over. We have transformed the company
significantly from a components supplier to a
display solutions provider. We have also achieved
some really good financial results. But over the
past twelve months we have performed poorly and have
lost our momentum. Our challenge now is to regain
that one more time.
How
do you drive innovation in your company?
There is a culture of
innovation that you need to create in your company.
Innovation, unfortunately, is too often associated
with technology. It may not have anything to do with
technology. For example, the inverted bonus plan is
a very innovative concept. Innovation has to occur
in all aspects of business life. Sometimes there is
far too much focus on innovation in technology.
How
did you feel after getting into Time Magazine’s 25
Most Influential Businessmen list?
I knew about this
about three months prior to publication of that
particular issue of Time. My PR person got the phone
call from Time that they are going to do an article
on me. I immediately asked her, “How much do they
want to get paid for it?” She reassured me that it
was not a paid editorial, which I obviously didn’t
believe at that time. It took me by surprise as
well.
Are
you in touch with Pilani or any ex-BITSians?
I was more in touch
with Pilani when my father was there. After he
retired I have not been able to follow much on news
from Pilani. My father is in touch with Prof
Venkateswaran and even I have exchanged emails with
the Vice Chancellor a few times. I get to hear about
BITS from my father. I am still in touch with some
of my old friends from BITS.
I visited Pilani last
about 20 years ago.
Any
advice on what BITS students or fellow Alumni can do
to emulate your success?
I think you have to
be careful in assuming that success has anything to
do with hierarchical position in a company or
financial worth or designation by some magazine when
they happen to pick somebody.
Success has much to
do with one wants to accomplish and whether they
gave all they had to accomplish to what it is they
wanted to do. When you define success more about
rising to your aspirations, there is a greater
contentment with success.
That is the advice I
would like to give to people. Be very clear about
what your aspirations are and then rise to the
challenges of meeting those aspirations.